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Book Consultation → (509) 386-3783 100% Confidential • Tri-Cities, WA Doula Care
Legal & Privacy Compliance

Client Privacy Policy

Last Updated: October 2026 • Tri-Cities, WA

Strict Perinatal Confidentiality: We recognize the deeply intimate nature of the birth and postpartum window. Your family's personal health, contact details, birth preferences, birth stories, and home routines are held in the strictest confidence.

1. Information We Collect

When you browse our website or submit an inquiry via our contact form, we may collect:

  • Contact Identifiers: Your full name, email address, telephone number, and physical city/postal code in the Tri-Cities area.
  • Perinatal Details: Your estimated due date, baby's birth date, or desired support package.
  • Technical Analytics: Anonymized usage data (such as page views, browser type, device information) collected through minimal analytical cookies to ensure optimal site performance.

2. How We Use Your Information

We use your information solely to:

  • Respond to your consultation requests and schedule discovery video or phone calls.
  • Coordinate care availability and deliver in-person or virtual doula and placenta encapsulation services.
  • Send relevant client preparation guides, invoices, and service agreements.

We never sell, rent, or trade your personal information to third parties or marketing brokers.

3. Client Photographs & Stories

We strictly honor family privacy. We will never photograph your baby, mother, partner, or home, nor will we post any testimonial, story, or photo to social media or this website without your prior, explicit, written consent.

4. Data Security & Retention

We implement industry-standard encryption protocols (SSL/HTTPS) and store all intake records and communication logs in secure, password-protected environments. Information is retained only as long as necessary to fulfill care contracts or satisfy local accounting regulations in Washington State.

5. Your Rights

You have the right to request access to the personal data we hold about you, request corrections, or request deletion of your contact records at any time by emailing us.

6. Contact Regarding Privacy

If you have any questions regarding this Privacy Policy or our confidentiality practices, please contact:

The Birth Era Co • Rebecca Sullivan
Tri-Cities, Washington
Email: hello@thebirtheraco.com
Phone: (509) 386-3783

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